• Work high-intent inbound from enriched, segmented enterprise logos and high-growth companies • Build on existing playbooks - we have hypotheses and early wins; you'll validate, iterate, and scale what works • Run experiments across messaging, timing, and channels to find repeatability • Expand existing customers by identifying accounts that could benefit from higher tiers or additional products • Prevent churn by distinguishing accounts worth saving from natural lifecycle churn • Be the voice of the customer internally - feeding learnings back to product, marketing, and success • Document everything - your learnings become the playbook the team builds on