• Serve as the day-to-day contact for the client, managing key relationships and ensuring seamless communication across all stakeholders. • Lead the planning, development, and execution of hospitality programmes and partnership activations across multiple markets. • Oversee partnership asset management, ensuring full utilization and alignment with the client’s business and marketing objectives. • Develop and maintain detailed activation calendars, asset trackers, and rights matrices, ensuring all contractual rights are leveraged and reported against. • Oversee the end-to-end operational delivery of guest hospitality, including guest communications, supplier management, gifting, collateral production, logistics, HSSE, and on-site execution. • Manage project timelines, budgets, and deliverables using structured project management tools to ensure flawless execution. • Lead on budget creation, cost control, and reconciliation, ensuring all financials are tracked accurately and transparently. • Oversee management of partnership assets and contractual deliverables, maintaining accurate trackers and ensuring all rights are fully leveraged. • Guide and support the account team in developing creative ideas, presentations, and post-event reports that drive client value and showcase results. • Lead internal and client-facing meetings, ensuring proactive communication and alignment across workstreams. • Provide strategic input into partnership planning, helping identify new opportunities and improvements to enhance programme impact. • Support the Senior Account Director and Group Account Director with wider strategic development, reporting, and client relationship growth.