OX Tools Global
OX Tools is a world leading supplier of hand tools, diamond tools, safety products and workwear.
Key Account Manager
Location
United States
Posted
82 days ago
Salary
$120K - $140K / year
3 yrs expEnglish
Job Description
• Develop and execute a comprehensive account strategy tailored to Home Depot’s business model and objectives.
• Align internal resources to support long-term growth and profitability within the account.
• Drive incremental sales through effective product placement, promotional programs, and pricing strategies.
• Monitor and analyze sales performance to identify opportunities and mitigate risks.
• Build and maintain strong relationships with key decision-makers at Home Depot.
• Act as the primary liaison between the customer and internal teams to ensure seamless communication.
• Collaborate with marketing and merchandising teams to develop impactful promotional campaigns.
• Ensure timely execution of promotions and evaluate post-promotion performance.
• Work closely with supply chain teams to maintain optimal inventory levels and avoid stockouts.
• Forecast demand accurately to support Home Depot’s replenishment requirements.
• Utilize data analytics to track performance metrics, identify trends, and inform decision-making.
• Prepare and present regular reports to senior management and the customer.
• Ensure adherence to Home Depot’s compliance standards, operational guidelines, and vendor requirements.
• Proactively address any operational issues to maintain service excellence.
• Manage and optimize participation in Home Depot vendor programs, ensuring compliance and maximizing benefits.
• Identify opportunities within Home Depot’s systems and processes to improve efficiency and enhance account performance.
• Monitor market trends and competitor activities to identify opportunities for differentiation.
• Share insights with internal stakeholders to inform product and pricing strategies.
• Manage account budgets, including trade spend and promotional investment.
• Track ROI on all initiatives to ensure financial targets are met.
Job Requirements
- 3+ years of experience in key account management, preferably in retail or consumer goods.
- Proven track record of managing large retail accounts, ideally Home Depot or similar.
- Strong analytical skills with proficiency in data-driven decision making.
- Excellent negotiation and relationship building abilities.
- Deep understanding of big box retail operations, merchandising, and promotional planning.
- Proficiency in Microsoft Office Suite and familiarity with retail analytics tools.
- Exceptional communication and presentation skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience managing a sales target and budget.
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