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Solution Engineer
Location
United States
Posted
52 days ago
Salary
$40K - $45K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Actively engage in presales and onboarding activities, ensuring successful implementations and customer satisfaction for large complex enterprise clients.
• Work closely with sales and customer success teams to develop strategies to drive revenue growth.
• Collaborate with product teams to ensure customer feedback is incorporated into product development.
• Work closely with other teams, such as Customer Success, Sales, Product and Support to ensure alignment and successful execution of projects.
• Develop and maintain relationships with key customer stakeholders, including C-level executives.
• Ability to manage high-stress situations and work under pressure to deliver results, juggling many active implementations simultaneously.
• Respond to RFPs.
• Lead A/B Tests for customers working with our Analytics team.
Job Requirements
- Bachelor's or Master’s degree in Computer Science, Engineering, or related field.
- 5+ years of experience in implementation and solutions engineering, technical sales, or a related field at SAAS companies.
- Strong technical skills, with experience in web infrastructure, web analytics, and data management.
- CRM (Salesforce, Hubspot, and other Integration experience).
- Experience with front-end website development (HTML/CSS).
- Highly proficient in spoken and written English.
- Excellent communication and presentation skills, with the ability to communicate with technical and non-technical stakeholders.
- Proven ability to develop and maintain relationships with customers and internal stakeholders.
- Ability to work in a fast-paced, hyper-growth and dynamic environment.
- Strong problem-solving skills, with the ability to solve complex technical problems creatively.
- Experience working with International (preferably Eastern European) product and back-end teams is a plus.
- Demonstrated ability to architect and communicate the optimal solution to prospects, existing customers, and internal team members.
Benefits
- 30 days off
- Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
- English learning courses (50% reimbursement, up to $1,000 annually).
- Relevant professional education (50% reimbursement, up to $1,500 annually).
- Gym or swimming pool (50% reimbursement, up to $500 annually).
- Coworking (up to $250 monthly).
- Remote working.
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