Freshworks
Freshworks empowers the people who power your business.
Enterprise Account Executive
Location
Massachusetts
Posted
40 days ago
Salary
$130K - $170K / year
8 yrs expEnglishITSM
Job Description
• Drive Enterprise Growth
• Execute territory and account strategies to acquire and grow enterprise customers
• Prospect, qualify, and close complex, high-value opportunities within named enterprise accounts
• Own the Full Sales Cycle
• Lead end-to-end sales motions from discovery through negotiation and close
• Build strong relationships with customers, champions, technical decision-makers, and C-level executives
• Sell Strategically & Consultatively
• Conduct deep discovery to understand customer technical environments, reliability challenges, and business priorities
• Articulate FireHydrant's value through outcome-driven, industry-relevant conversations
• Collaborate to Win
• Partner with Business Development, Solutions Engineering, Marketing, Customer Success, Implementations, and Deal Desk to deliver seamless customer experiences
• Share market insights and customer feedback to influence go-to-market strategy and product direction
• Build a Predictable Business
• Maintain a robust, high-quality pipeline with accurate forecasting and disciplined opportunity management
• Travel as needed to engage customers in person, build trust, and represent FireHydrant and Freshworks with credibility and purpose
Job Requirements
- 8-10 years of experience in quota-carrying SaaS sales roles, with a strong focus on enterprise accounts
- Proven success selling into technical audiences such as DevOps, SRE, Engineering, IT, or Security
- Demonstrated ability to navigate complex, multi-stakeholder enterprise sales cycles
- Strong executive presence with experience engaging and influencing C-level leaders
- Strategic, revenue-driven mindset with strengths in prospecting, pipeline management, and forecasting
- A consultative seller who listens deeply, connects technical value to business outcomes, and leads with integrity
- Experience selling developer tools, infrastructure platforms, or reliability/incident management solutions is a plus
- Familiarity with ITSM, monitoring, alerting, or on-call workflows is a plus
Benefits
- comprehensive benefits including medical, dental, vision, disability and life insurance
- equity and ESPP
- flexible PTO
- flexible spending accounts
- commuter benefits
- wellness programs
- adoption and parental leave
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