Helping Visionaries Change the World

Senior Project Manager

Project ManagerProject ManagerFull TimeRemoteTeam 501-1,000Since 1989H1B No SponsorCompany Site LinkedIn

Location

Texas

Posted

39 days ago

Salary

Not specified

Bachelor Degree5 yrs expEnglish

Job Description

• Act as the primary client-facing lead; manage expectations, trust, and communication • Own end-to-end delivery across the program, maintaining full visibility into technical and business workstreams • Define and evolve delivery structure, processes, tracking, and reporting • Coordinate internal teams (architects, engineers, analysts) and align priorities as they change • Manage risks, dependencies, escalations, and delivery trade-offs • Establish and maintain delivery structure: planning, tracking, reporting, governance • Partner with another PM to ensure full role backup and continuity • Support backlog planning, grooming, and delivery sequencing with Product and Tech leads • Drive continuous improvement of delivery processes based on client feedback

Job Requirements

5+ years of experience as a Project Manager or in a similar delivery role
Proven ability to manage complex, cross-functional initiatives
Demonstrated success delivering in fast-changing or startup-like environments
Proven experience managing medium to large-scale technical projects
Experience in contact center, CX, IVR, or related technical domains (minimum 1 year; 2+ years preferred)
Experience working in outsourcing delivery models (client-side or vendor/subcontractor)
Excellent communication, stakeholder management, and conflict-resolution skills
Comfort working in a startup-style environment with evolving responsibilities
Experience managing remote and international project teams
Ability to understand commercial and business needs and work with multiple stakeholders.

Benefits

Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Work From Anywhere Culture : make the most of the flexibility that comes with remote work.
Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities.
Global Impact : collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.