• Provide education and consultation in support of customer needs and sales goals • Manage key activities related to wound care product conversions in select facilities (e.g., clinical evaluation, education, and cost comparison). • Identify, design and implement appropriate consulting strategies as dictated by the needs of the marketplace and corporation to maximize efficiencies within key accounts. • Assess customer needs and develop tools and strategies to resolve issues. • Assist in the development and delivery of Clinical Education programs and product-related education to support key customers. • Serve as a key clinical and educational contact for customers using Advanced Wound Care products and implementing product conversions. • Follow-up with key accounts and customers to assess unmet education and clinical needs as it relates to successful product implementation. • Collaborate with critical functional areas within Advanced Wound Care • Provide clinical and professional expertise to internal and external customers. • Interacts with senior personnel on significant technical matters, policies and plans that require coordination between organizations. • Provide customer feedback to corporate teams to improve new and existing products. • Collaborate with Marketing Managers by providing clinical perspective and expertise to assist in development and growth of assigned business areas. • Serve as an education and clinical resource for advanced wound products for the Field Sales team. • Develop and enhance clinical and market expertise • Maintain active involvement in key professional organizations. • Support professional organizations by actively presenting at regional and national meetings. • Collaborate with customer/KOLs present and publish clinical experiences with AWC products • Continue education through conferences and courses to improve clinical knowledge and enhance understanding of current healthcare environment. • Actively seek out and work with customers to identify materials which would support product sales and enhance competitive market intelligence.