Naviant
Make your work life better by digitally transforming the way you work.
Director of Professional Services
Location
United States
Posted
73 days ago
Salary
$120K - $140.0K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Lead the delivery of customer engagements across various service models
• Guide a team of project managers and engagement managers
• Assess current project workflows and capacity
• Standardize operational processes including project intake and reporting
• Optimize resource allocation and ensure high-quality delivery
• Champion continuous improvement initiatives and operational excellence
Job Requirements
- 5+ years of experience in professional services management
- Expertise in customer engagement delivery
- Strong operational excellence skills
- Experience in managing project managers and engagement managers
- Ability to establish relationships with multiple stakeholders
- Proficiency in project management tools such as Monday.com
Benefits
- Comprehensive Health, Dental, & Vision Insurance
- Employer Paid Disability & Life Coverage
- 401k & Match Program
- Generous Paid Time Off
- Healthcare and Dependent Care Flex Spending Plans
- Home Office Allowance
- Volunteer Time Off
- Charitable Giving Program
- Lifestyle Spending Account
- Employee Assistance Program
- Parent Program
- Wellness Initiatives
- Virtual Gatherings
- Employee Discount Program
- Annual In-Person Celebration Week
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