Naviant

Make your work life better by digitally transforming the way you work.

Director of Professional Services

DirectorDirectorFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

73 days ago

Salary

$120K - $140.0K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Lead the delivery of customer engagements across various service models • Guide a team of project managers and engagement managers • Assess current project workflows and capacity • Standardize operational processes including project intake and reporting • Optimize resource allocation and ensure high-quality delivery • Champion continuous improvement initiatives and operational excellence

Job Requirements

  • 5+ years of experience in professional services management
  • Expertise in customer engagement delivery
  • Strong operational excellence skills
  • Experience in managing project managers and engagement managers
  • Ability to establish relationships with multiple stakeholders
  • Proficiency in project management tools such as Monday.com

Benefits

  • Comprehensive Health, Dental, & Vision Insurance
  • Employer Paid Disability & Life Coverage
  • 401k & Match Program
  • Generous Paid Time Off
  • Healthcare and Dependent Care Flex Spending Plans
  • Home Office Allowance
  • Volunteer Time Off
  • Charitable Giving Program
  • Lifestyle Spending Account
  • Employee Assistance Program
  • Parent Program
  • Wellness Initiatives
  • Virtual Gatherings
  • Employee Discount Program
  • Annual In-Person Celebration Week

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