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Field Service Engineer 3 – Non-Exempt

Field EngineerField EngineerFull TimeRemoteTeam 1,001-5,000Since 2019H1B SponsorCompany Site LinkedIn

Location

Arizona

Posted

76 days ago

Salary

Not specified

Bachelor DegreeEnglish

Job Description

• Provide on-site professional technical support and troubleshooting • Conduct preventative maintenance and calibration of metrology equipment. • Develop innovative solutions to customer challenges and ensure optimal tool performance. • Collaborate with internal teams (product, engineering, marketing) to address customer needs and feedback. • Manage and resolve quality issues, including submitting DOA or RMA as needed. • Maintain accurate records of service activities and customer interactions. • Travel, up to 75% to customer sites as required to provide support and training.

Job Requirements

Bachelor degree or above majored in Mechanical/Engineering/Automation/Mechatronics or related
Proficient in Microsoft Office products
Familiar with PC's and have a strong troubleshooting background
Ability to travel up to 20% both domestically and internationally and have a current Visa or entry permission
Outstanding verbal and written communication skills necessary
Hard working with team spirit
Semiconductor or medical industries experience in equipment maintenance or repair is a plus.
Must be able to successfully meet customer site access requirements such as: background checks, safety training, and cleanroom access (gowning and breathing apparatus)