• Serve as the contact and advocate between assigned Service Line Directors and Practice Managers • Proven analytical skills needed to prepare and analyze monthly reports • Communicate results of analysis to Service Line Directors and Patient Financial Services Senior Leadership • Facilitate meetings to determine corrective steps to resolve denials • Develop and distribute weekly, monthly, and ad hoc reports needed by Revenue Cycle Leadership • Research payer billing guidelines for specific services • Provide in-depth knowledge and determine best Epic system build options • Analyze outstanding accounts receivable and credits • Participate in complex projects related to denial initiatives • Develop, trend, and report monthly and annual statistical reporting dashboards • Educate staff regarding billing operations and 3rd party regulations • Analyze work queues and other system reports