Litify

The leading end-to-end legal operating platform.

Salesforce Consultant – LSAP

Salesforce ConsultantSalesforce ConsultantFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

67 days ago

Salary

$80K / year

Bachelor Degree3 yrs expEnglishSQL

Job Description

• Work directly with customers to make declarative changes in their Salesforce org, following proper QA and launch procedures • Partner with customers to solution ideas that increase their users’ efficiency and help improve how they manage their business • Coordinate with our Support Engineers to troubleshoot potential impacts or errors in configurations • Work hand in hand with Customer Success Managers to realize a vision for a future state for assigned client organizations • Complete standard Salesforce admin tasks such as setting up users, profiles, roles, and configuring reports and dashboards • Build time saving automations using Flows • Provide expertise and advice on best practices, and be able to detail pros and cons of alternate solutions • Provide timely communications, and resolve requests within SLAs

Job Requirements

  • 3+ years of experience with the Salesforce platform either as an IT leader, Admin or a Consultant
  • 1+ years experience with Salesforce Automations – strong Flow knowledge is preferred, with emphasis on record triggered flows, collections, loops, and working with and configuring 3rd party lightning components
  • Strong technical knowledge of Salesforce administration and configuration; Salesforce Advanced Administrator Certification preferred
  • Hands on experience troubleshooting technical issues on Salesforce platform end-to-end (Application, Database, Network & Integration layers)
  • Understanding of setting up users, profiles, roles, and configuring reports and dashboards in the Salesforce platform
  • Understanding of data migration from CSV, SQL or other systems to the salesforce platform, using tools such as the Apex Data Loader
  • Experience with an accounting platform (FinancialForce, Accounting Seed) and/or knowledge of legal accounting a strong plus
  • Experience with researching, installing and configuring Salesforce applications
  • Excellent written and verbal communication skills, honed in prior customer facing roles
  • Ability to handle multiple client & tasks simultaneously, including deescalating as necessary.

Benefits

  • Bonuses
  • Health insurance

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