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The leading end-to-end legal operating platform.
Salesforce Consultant – LSAP
Salesforce ConsultantSalesforce ConsultantFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
67 days ago
Salary
$80K / year
Bachelor Degree3 yrs expEnglishSQL
Job Description
• Work directly with customers to make declarative changes in their Salesforce org, following proper QA and launch procedures
• Partner with customers to solution ideas that increase their users’ efficiency and help improve how they manage their business
• Coordinate with our Support Engineers to troubleshoot potential impacts or errors in configurations
• Work hand in hand with Customer Success Managers to realize a vision for a future state for assigned client organizations
• Complete standard Salesforce admin tasks such as setting up users, profiles, roles, and configuring reports and dashboards
• Build time saving automations using Flows
• Provide expertise and advice on best practices, and be able to detail pros and cons of alternate solutions
• Provide timely communications, and resolve requests within SLAs
Job Requirements
- 3+ years of experience with the Salesforce platform either as an IT leader, Admin or a Consultant
- 1+ years experience with Salesforce Automations – strong Flow knowledge is preferred, with emphasis on record triggered flows, collections, loops, and working with and configuring 3rd party lightning components
- Strong technical knowledge of Salesforce administration and configuration; Salesforce Advanced Administrator Certification preferred
- Hands on experience troubleshooting technical issues on Salesforce platform end-to-end (Application, Database, Network & Integration layers)
- Understanding of setting up users, profiles, roles, and configuring reports and dashboards in the Salesforce platform
- Understanding of data migration from CSV, SQL or other systems to the salesforce platform, using tools such as the Apex Data Loader
- Experience with an accounting platform (FinancialForce, Accounting Seed) and/or knowledge of legal accounting a strong plus
- Experience with researching, installing and configuring Salesforce applications
- Excellent written and verbal communication skills, honed in prior customer facing roles
- Ability to handle multiple client & tasks simultaneously, including deescalating as necessary.
Benefits
- Bonuses
- Health insurance
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