• Ensure the reliability, scalability, and performance of Dropbox’s global cloud and corporate network environments across AWS, GCP, OCI, and Azure. • Monitor and troubleshoot infrastructure health using Datadog, and synthetic testing frameworks. • Contribute to Cloud migrations and optimization of enterprise wireless performance. • Develop, test, and maintain infrastructure automation using Terraform, Ansible, and Python to streamline provisioning, configuration, and change management. • Build and maintain observability dashboards and alerts for network and cloud performance, availability, and cost optimization. • Author and maintain detailed runbooks, operational documentation, and training guides to promote shared understanding and reliability practices. • Partner with Security to improve Dropbox’s network segmentation, traffic inspection, and zero-trust posture across hybrid and multi-cloud environments.