Stitch Fix

Changing the way people find what they love.

Senior Network Engineer

Network EngineerNetwork EngineerFull TimeRemoteTeam 5,001-10,000Since 2011H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

73 days ago

Salary

$87.8K - $146K / year

Bachelor Degree8 yrs expEnglishAWSCloudGoogle Cloud PlatformITSMSwitching

Job Description

• Support the daily network operations across various physical locations. • Create comprehensive documentation and promote best practices using IT service management (ITSM) or similar models. • Thrive in a Cisco Meraki network environment, where expertise will drive operational excellence and innovation. • Deliver remote network assistance to on-site IT specialists and end-users, promptly addressing escalations and automated alerts across various locations. • Conduct wireless site surveys and generate detailed heatmap reports with Ekahau to optimize network performance, capacity, and reliability. • Define and implement best practices for validating and deploying network firmware updates and warehouse automation systems. • Oversee advanced network monitoring and observability tools like AppNeta and Datadog, ensuring ISP connectivity with robust failover and high availability. • Administer 802.1X and EAP-TLS authentication integrated with MDM platforms to protect enterprise wireless connectivity. • Maintain organized IT tickets and change management processes using Freshservice, ensuring compliance with SLA standards. • Ensure comprehensive inventory management, asset tracking, and change management records are maintained for accountability. • Mentor team members and foster a collaborative work environment, enhancing the IT experience for all colleagues.

Job Requirements

  • 8-12 years in enterprise network engineering, with over 6 years specifically working with Cisco Meraki hardware in distributed, multi-site environments.
  • Demonstrated success in operating large networks with 500+ devices per site, supporting over 1,000 users across corporate offices, distribution centers, and remote locations.
  • Specialized knowledge in wireless security architecture, particularly with 802.1X, EAP-TLS, and certificate-based authentication.
  • Solid foundation in routing, switching, VLAN segmentation, traffic shaping, VPNs, and firewall policies.
  • Experience troubleshooting LAN/WAN connectivity issues in dynamic, high-pressure environments.
  • Comfortable managing cloud-adjacent network services (e.g., AWS, GCP) and integrating automation-friendly tools.
  • Confident in drafting root cause analysis (RCA) reports, maintaining up-to-date documentation, and utilizing ticketing/change management systems.
  • Communicative and passionate about mentoring others within a fast-paced, diverse tech culture, with a willingness to participate in on-call rotations and travel to Stitch Fix locations as needed.
  • Cisco Meraki Solutions Specialist (CMSS) certification preferred. Possessing relevant networking and wireless engineering certifications is a valuable asset.

Benefits

  • This role will receive a competitive salary and benefits.
  • The position is eligible for medical, dental, vision, and other benefits.

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