• Engineers complex automation tools and platform solutions as part of the software development life cycle for developer enablement • Writes complex programming code efficiently from scratch and anticipates potential impact to other systems • Creates infrastructure and application build and deployment automation • Contributes to planning and implementation of key initiatives while anticipating potential impact to other systems • Implements regular and incremental cadence of production updates independently • Installs, configures, maintains, and patches enterprise operating systems to support security and operational efficiency • Explores and develops new cloud and automation technologies • Monitors efficient resource use of programs, applications, and systems and collaborates with the Architecture team to provide potential solutions that increase resource efficiency • Partners with IT teams to update legacy systems and processes to modern methods and technologies and automate when possible per company standards • Provides expertise of Amazon Web Services (AWS), Azure and use of cloud services to the Platform Engineer team and across the IT organization • Advises software engineers on the evolution of automation and cloud adoption to support continuous improvement of the developer experience • Troubleshoots, identifies errors and corrects complex issues related to performance, functionality and service for the platform solutions the team owns • Ensures users can effectively use the platform solutions by making improvements based on user feedback, providing training and collaborating with other teams to resolve and complete service requests • Provides internal consulting and ongoing support to customers and development teams, such as how to use platform tools and systems, or implement solutions • Monitors system performance and errors and performs trend analysis to ensure systems are operating efficiently • Provides subject matter expertise for infrastructure and application deployments to cross-functional teams • Provides technical expertise and guidance to developers, stakeholders, and leadership to improve the Continuous Integration/Continuous Deployment (CI/CD) experience • Develops automated unit, integration and regression testing as part of the development and change life cycle to ensure solution quality • Reviews teams’ technical changes, including code and configuration changes to ensure accuracy • Finds and addresses system performance issues proactively by monitoring system metrics • Builds, tests, and implements monitoring leveraging cloud native, open source and/or commercial monitoring tools • Incorporates site reliability and sustainability into all aspects of work, including providing guidance on how solutions are implemented throughout the team and provides input for creating team standards • Ensures code quality and maintainability to prevent future issues • Identifies and implements security protocols and practices • Partners with team members across the organization to share ideas, skills, and best practices • Serves as a DevOps resource for development and operations team members • Collaborates with development teams throughout the organization to identify and solve problems • Leads small to medium-sized cross-functional projects, ensuring effective collaboration and timely completion while fostering a cooperative team environment • Documents security controls and solutions, including documentation specific to AWS notation • Updates technical documentation due to changing implementations • Updates runbooks, READMEs and other self-service documentation.