• Lead and grow the SRE team: hiring, onboarding, 1:1s, performance reviews, and career development. • Own SRE operating cadence: prioritization, planning, execution, and visibility of reliability work. • Maintain high standards for production readiness: runbooks, operational checklists, change management, and quality gates. • Own production reliability end-to-end across gateways, clusters, and blockchain node fleets. • Define and evolve SLIs/SLOs for uptime, response time, RPS, and time-to-resolve; partner with engineering teams to meet targets. • Own incident management standards: alerting strategy, escalation, incident coordination, and communications. • Run and improve postmortems: ensure follow-ups are executed and reliability debt is reduced over time. • Lead capacity planning and performance work across regions and chains; balance reliability, speed, and cost. • Lead design reviews and set engineering standards for reliability, scalability, and operational excellence. • Drive architecture decisions across Nomad + Kubernetes environments, gateways, and observability stack. • Build and evolve internal tooling that improves reliability and operational efficiency (automation, health systems, diagnostics, self-service).