• Own the end-to-end renewal process for a defined set of accounts or territory, from early engagement through close • Lead renewal strategy and negotiate contract terms that balance customer needs with Abnormal’s business objectives • Partner closely with Customer Success and Account Management to maintain strong customer health and retention • Proactively identify at-risk renewals and develop mitigation plans to drive successful outcomes • Manage renewal timelines, pricing conversations, and execution with minimal oversight • Identify and execute expansion opportunities, including licensing true-ups and value-based upsells • Deliver accurate renewal forecasting and reporting, using data to inform prioritization and strategy • Leverage customer insights to guide value-based conversations and renewal positioning • Collaborate with channel and partner teams to ensure smooth, aligned renewal experiences