• Collaborate closely with the Clinical Sales Representative to deliver outstanding product support • Assist in training healthcare providers and staff on system use and best practices • Contribute to program growth initiatives and ensure long-term customer success • Provide hands-on guidance to physicians and clinical staff to ensure safe, effective, and confident use of the Galaxy system. • Facilitate onboarding and education sessions to help healthcare teams seamlessly adopt the technology and maximize its value. • Partner with your Clinical Sales Representative to identify opportunities, strengthen customer relationships, and expand system utilization. • Collaborate with sales leadership to understand customer needs, track performance metrics, and contribute to achieving business goals. • Work with internal teams across sales, marketing, and clinical operations to deliver comprehensive solutions and exceed customer expectations.