• Serve as primary liaison between client and offshore delivery teams to ensure project objectives, timelines and quality expectations are met • Lead the development of client projects, including reviewing engineering drawings, interpreting client quotations (RFQs), and translating requirements into clear, actionable project plans • Maintain continuous communication with clients and internal teams to clarify scope, identify all applicable specifications, provide project status updates, address concerns, and proactively manage expectations • Collaborate closely with clients and suppliers to negotiate design specifications, technical requirements, and cost estimates • Optimize manufacturing processes by evaluating the balance between cost efficiency and production volumes • Assess existing working methods and recommend improvements to process documentation, operational manuals and standard operating procedures • Leverage engineering expertise to enhance conceptual solutions, support the design of new equipment, and redesign existing systems, to meet client specifications • Address unique or non-standard requirements by identifying root causes and implementing corrective actions • Lead technical reviews, oversee corrective actions, and conduct in-depth analyses to continuously improve outcomes • Manage project timelines, deliverables, and quality standards to ensure full compliance with contractual agreements • Partner with sales teams to ensure a seamless transition of projects from post-sale to execution • Build and sustain strong working relationships with clients and internal teams, fostering collaboration, trust and long-term partnerships • Provide proactive leadership in navigating complex projects and delivering consistent, high-quality results • Prior experience working with offshore delivery teams is highly preferred