• Play a critical role in optimizing the SDR operational ecosystem globally • Assist in driving the design and implementation of scalable infrastructure, managing advanced systems and data flows • Lead planning initiatives that directly influence departmental strategy and leadership decision-making • Oversee and maintain advanced configurations across the entire Sales Development Technology Stack • Manage complex data orchestration and flows between SDR and marketing systems to ensure data integrity • Drive advanced planning activities, including managing Activity KPIs, Quotas, SPIFs, and leading Headcount Capacity Planning • Develop strategic reporting aligned with organizational objectives • Anticipate and mitigate potential system disruptions and errors that could impact global SDR productivity • Lead complex problem-solving initiatives to ensure continuous efficiency gains in all SDR workflows • Act as the central point of contact for cross-functional alignment, driving consensus on planning approaches and leading strategic change management