• Act as a strategic operations partner to Sales, Business Development, Marketing, Customer Success, and Delivery leaders • Lead requirements discovery and solution design for reporting, analytics, and operational workflows for accurate scoping & strong project management • Proactively identify gaps and risks across pipeline health and go-to-market execution to improve data inputs that inform forecasting. • Influence prioritization and planning through data-backed insights and recommendations • Own the design, maintenance, and evolution of core commercial dashboards and reporting (funnel performance, pipeline health, bookings, win/loss, territory performance, BD activity, etc.) • Analyze trends and anomalies to surface actionable insights for senior Revenue and Operations stakeholders • Ensure consistency, accuracy, and reliability of metrics used in forecasting, performance management, and strategic planning • Partner with Business Intelligence and Finance to align definitions, reporting logic, and data sources • Monitor and diagnose data flow issues across Marketing, Sales, Customer Success, Delivery, and Finance systems • Independently identify and lead improvements to revenue and Business Development processes, workflows, and automation • Own CRM and revenue system data governance, including standards, audits, and ongoing quality improvement • Partner with Business Systems and technical teams to scope, test, and roll out system enhancements • Document and maintain operational processes, workflows, and system configurations with a focus on scalability • Translate complex operational concepts into clear guidance for Commercial teams • Support enablement efforts for new tools, reporting, and process changes • Coach and inform less experienced team members on best practices in reporting, systems, and revenue operations • Proactively provide feedback and recommendations that drive continuous improvement across the org • Lead discrete Revenue Operations initiatives from problem definition through execution and adoption • Manage timelines, dependencies, and stakeholder communication for cross-functional projects • Balance multiple workstreams while maintaining a high bar for quality and follow-through