R1 RCM
Technology-driven revenue cycle management services for healthcare providers.
Operations Support Representative II
Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 2017H1B SponsorCompany SiteLinkedIn
Location
United States
Posted
30 days ago
Salary
$16 - $22 / hour
High School2 yrs expEnglish
Job Description
• Handle in-depth research regarding patient’s self-pay and insurance balances
• Effectively explain policies and procedures
• Refer accounts for resolution and provide feedback
• Review and interpret Patient Statements
• Obtain supporting documentation regarding Patient/Client follow-up efforts
• Identify contractual and administrative adjustments
• Assist and resolve patient inquiries/requests within 24-48 hours
• Understand various insurance payer processes
Job Requirements
- 2 years of billing experience
- Basic knowledge of EOB’s
- Understanding of CPT & ICD-9&10 codes
- Knowledge of HCFAs, UB04s, HCPCS, DRGs
- Familiarity with authorizations/referrals
- Working knowledge of EPIC and HIPPA
Benefits
- Competitive benefits package
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