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School Onboarding Specialist

Onboarding SpecialistCustomer SuccessContractRemoteTeam 11-50Since 2014H1B No SponsorCompany SiteLinkedIn

Location

California

Posted

32 days ago

Salary

$26 - $29 / hour

English

Job Description

• You will ensure school organizations don’t just sign up for Clever, but fully adopt and integrate it into their daily workflows, overcoming technical and conceptual objections along the way. • You’ll collaborate closely with school leaders, application partners, and internal cross-functional teams to align on business goals and advocate for the customer’s needs. • Success means managing a high-volume pipeline effectively, using data to drive quick implementation, and achieving high adoption rates across your assigned districts. • You’ll lead the end-to-end onboarding journey for new school organizations, delivering an exceptional customer experience while developing scalable strategies to educate customers

Job Requirements

  • Experience in sales, customer success, or similar roles with a focus on educating customers and securing "buy-in."
  • Proven ability to manage a high-volume pipeline and drive projects toward a specific timeline.
  • Strong communication skills, with comfort helping customers over phone, Zoom, and email.
  • A data-oriented mindset with the ability to use metrics to drive results at scale.
  • Ability to work 40 hours a week for a 6-month duration

Benefits

  • INCLUSION AND BELONGING: Clever believes classrooms and our company should be diverse and inclusive. We celebrate actions that build diverse teams, include every voice, and create safe spaces for everyone to bring their authentic selves to work.
  • Accommodation Requests: If you require a reasonable accommodation related to our use of AI tools or if you are applying from a jurisdiction which gives you specific rights to opt out of AI review and you would like to use that right, please contact our Talent Acquisition Team at ta-ai-transparency@clever.com to request an alternative assessment process.
  • Non-Discrimination Statement: Clever does not use AI for any employment decision that has the effect of subjecting employees or applicants to discrimination on the basis of any class protected under the Illinois Human Rights Act, nor do we use zip codes as a proxy for protected classes.

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