Qwilr

Create sales experiences through web-based sales material that wows buyers and wins you more deals.

Customer Success Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 51-200Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

29 days ago

Salary

Not specified

Bachelor Degree2 yrs expEnglish

Job Description

• Ensure customers are getting maximum value from Qwilr • Manage a dedicated portfolio of 150+ accounts • Onboard and train new customers • Proactively engage with customers • Maintain high Gross Revenue Retention (GRR) • Identify expansion opportunities • Respond to customer requests

Job Requirements

  • 2-3 years experience as a Customer Success Manager at a B2B software company
  • Managed a dedicated portfolio of accounts
  • Experience with customer success tools and software
  • Strong technical skills
  • Data-driven with a bias towards action
  • High emotional intelligence
  • Excellent written and verbal communication skills
  • Zoom/Video Chat experience

Benefits

  • Competitive salary
  • Work remotely
  • Professional development opportunities

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