Empower AI (formerly NCI) elevates public sector teams with the power of AI, to ensure America’s missions are met.

Senior Mobile Device Management Engineer

EngineerEngineerFull TimeRemoteTeam 501-1,000Since 1989H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

31 days ago

Salary

Not specified

Bachelor Degree7 yrs expEnglishI OSService Now

Job Description

• DIGIT is seeking a Senior Mobile Device Management Engineer to support the design, implementation, monitoring, management, change management, software upgrades, problem/incident resolution, and root cause analysis of GSA’s Mobile Devices. • Perform Level 3 / Tier 3 Mobile Device Management (MDM) Engineering and Administration of applicable mobile devices to include all phases of the life cycle. • Update all iOS devices in the environment. • Work with Maas360 (IBM) to comply with audit recommendations for the GSA Mobile environment. • Assisting with refresh efforts of mobile devices. • Develop analytical and computational techniques and methodology for problem solution. • Prepare and present written and oral reports.

Job Requirements

Public Trust Clearance by start date.
7 - 12 years of experience and bachelor's degree
Professional Google Workspace Administrator Certification.
ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
Hands on experience with administering MaaS360 System to manage mobile devices in an Enterprise environment.
3 + years of Experience in managing IBM MaaS360 System to manage mobile devices.
3+ years Google Workspace (formerly G Suite) administration experience.
Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets) Slack, and ServiceNow.

Benefits

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.