CARE

We work to fight poverty and achieve social justice by empowering women and girls. www.CARE.org

Senior Director, Quality

DirectorDirectorFull TimeRemoteTeam 5,001-10,000Since 1945H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

63 days ago

Salary

$175K - $225K / year

Bachelor Degree7 yrs expEnglishGoogle Cloud Platform

Job Description

• Lead the development and execution of Care Access’s quality program across clinical, operational, and technology domains • Responsible for building and maintaining a risk-based, fit-for-purpose Quality Management System (QMS) that supports Care Access’s mission to accelerate clinical research and health services with innovation, integrity, and operational excellence • Shape the vision for quality across the organization, balancing compliance requirements with practical, scalable solutions • Collaborate closely with Operational Compliance, Product, Privacy, IT, and other functional partners to embed quality by design across systems and workflows • Manage, mentor, and develop Quality team members to support professional growth and organizational capability • Promote a culture of quality by design, accountability, and operational excellence. • Lead through influence to embed quality principles across all Care Access functions

Job Requirements

  • Deep knowledge of Good Clinical Practice (GCP) and quality management principles
  • Demonstrated expertise in Computer Systems Validation (CSV) and its application within GCP-regulated environments
  • Strong understanding of how technology, data, and clinical operations intersect within a research or health services context
  • Proven ability to develop and lead risk-based quality programs that support innovation and compliance simultaneously
  • High level of accountability for personal and team performance, including the business consequences of quality decisions
  • Timely responsiveness and communication with internal stakeholders; customer service mindset and collaborative approach
  • Highly accessible and adaptable, with the ability to manage multiple competing priorities and provide quick, practical solutions
  • Growth mindset and willingness to learn new skills and quality frameworks to meet evolving business needs
  • Team player capable of leading and participating within cross-functional project teams to meet key milestones under tight timelines
  • Professionalism and judgment in all interactions, with the ability to work effectively with individuals at all levels of the organization
  • Ability to evaluate and escalate risk appropriately to ensure sound decision-making and business-oriented solutions
  • Strong interpersonal and communication skills with a practical, problem-solving mindset
  • Business-minded, collaborative, and decisive, able to navigate complex issues with professionalism and good judgment
  • Critical thinker and problem solver with strong attention to detail
  • Ability to work effectively in a fast-paced, dynamic, and remote environment
  • Proper home office setup with private workspace and reliable high-speed internet (minimum: 100MB up / 15MB down, 5GHz router)
  • Must be currently authorized to work in the United States without the need for visa sponsorship.

Benefits

  • Paid Time Off (PTO) and Company Paid Holidays
  • 100% Employer paid medical, dental, and vision insurance plan options
  • Health Savings Account and Flexible Spending Accounts
  • Bi-weekly HSA employer contribution
  • Company paid Short-Term Disability and Long-Term Disability
  • 401(k) Retirement Plan, with Company Match

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