• Drive Revenue Growth: Work with the Account Executive to grow a defined territory through new logo acquisition for contact center and cross sell within the existing RingCentral customer base. • Upsell & Expand: Re-engage past opportunities and grow existing accounts by identifying additional Contact Center use cases. • Drive AI strategy and understand business use cases. • Be the Trusted CX AE Advisor: Communicate and demonstrate the value of RingCentral’s Contact Center portfolio—including Workforce Optimization, AI, and omnichannel capabilities—to senior-level stakeholders and IT decision-makers. • Educate and Evangelize: Partner closely with internal RingCentral Sales teams to increase Contact Center mindshare, provide enablement, and support GTM strategies. • Develop Winning Strategies: Build and execute Territory, Account, and Opportunity Plans in collaboration with cross-functional teams including SEs, Channel Managers, Professional Services, and Marketing. • Craft Tailored Solutions: Align RingCentral’s solutions—including Contact Center, RingCX, and Unified Communications offerings—to specific customer challenges and requirements. • Customer Advocate: Champion customer needs internally to drive satisfaction and long-term partnership. • Manage Full Sales Cycle: Utilize the RingCentral sales process to drive pipeline creation, progression, and deal closure. • Forecast with Precision: Own your GTM plan, manage pipeline and funnel health, and consistently meet or exceed quota. • Leverage the Channel: Partner with VARs and strategic alliances to expand reach and accelerate deal velocity for existing customers.