• Monitor account health using dashboards, identifying data trends and potential shifts impacting the business. • Support development of the Account Health Scorecard, leveraging data tools to create standardized dashboards and templates. • Provide proactive support for the Director, Partner Success by monitoring data, highlighting opportunities or risks within the account and supporting development of materials to demonstrate value to the partner organization. • Lead and project manage implementation of new projects for each partner you are responsible for, including leading external facing meetings and driving the project to a successful launch. • Work cross functionally to identify other opportunities to demonstrate value for our payer partners, through examples like client testimonials, publications, other marketing materials, etc. • Provide day to day support for the payer partner organization as the first point of contact for issues with client complaints, data, reporting or other open items. • Maintain and cultivate current partner relationships and develop new relationships with key stakeholders and subject matter experts within our partners’ organizations. • Communicate regularly and proactively with internal stakeholders, providing transparency across Two Chairs on the health of each partner.