• Own and manage relationships with key accounts, serving as the primary client contact. • Achieve or exceed monthly, quarterly, and annual sales quotas. • Develop a deep understanding of client objectives, business challenges, and success metrics. • Drive retention, upsell, and expansion opportunities across your portfolio. • Lead complex negotiations and manage renewals and contract discussions. • Develop strategic account plans and growth roadmaps for each key client. • Ensure a consistent, high-quality client experience across all touchpoints. • Partner closely with Product, Marketing, and Customer Success teams to align on delivery and outcomes. • Achieve and exceed individual revenue and growth targets. • Accurately forecast renewals and expansion opportunities in partnership with Finance and Sales Operations. • Maintain CRM hygiene and provide timely updates on account health, risks, and opportunities. • Monitor industry trends, client feedback, and competitive developments to identify opportunities for innovation. • Leverage insights to shape account strategies and recommend new solutions. • Proactively identify and share process improvements and best practices. • Model Linnworks’ values of accountability, curiosity, and collaboration. • Participate in company-wide feedback and professional development initiatives. • Contribute to a positive, high-performing team culture through knowledge sharing and cross-functional collaboration.