• Engage the client, bid effectively, and efficiently to win our share of RFPs • Work with the VPs of Sales to support existing accounts and earn new business • Deepening existing client relationships to generate incremental business • Providing excellent customer service throughout the sales process • Owning bidding process for projects including understanding project costs and feasibility • Achieving targets for revenue, profitability, and sale growth by developing relationships with assigned clients • Supporting the maintenance of existing business by managing contracts and up-sell/cross-sell opportunities • Actively networking within existing client contacts for new business/prospects • Organizing client and internal kick-off calls, developing insightful proposals and delivering strategic sales communications • Consulting with clients on sample design and business issues • Providing superior customer service by working with Project Managers and Research Managers to execute project specifications • Ensuring all internal team members understand research design and anticipated outcomes • Diplomatically responding to difficult client issues and influencing internal resources for resolutions. • Managing bid requests and ensuring proper delivery