Campus Ink
College Students, College Athletes & College Brands. Recent investment from Mark Cuban Companies.
Senior Associate, E-commerce Operations
Location
Illinois
Posted
58 days ago
Salary
$60K - $75K / year
Bachelor Degree3 yrs expEnglish
Job Description
• Execute day-to-day operations for product setup, QA, and store maintenance across Shopify stores
• Maintain strong quality control by following and improving checklists, “definition of done,” and QA standards
• Support Shopify product workflows including product creation, tagging, collections, variants, SKU conventions, and storefront updates
• Handle bulk product data updates using spreadsheets/CSV workflows (Excel/Google Sheets) with a high data-integrity mindset
• Support new store launches by helping proof builds, QA navigation/merchandising, identify issues, and coordinate fixes
• Coordinate with Printful / 3PL partners on inventory reporting and resolving order/product issues
• Document and maintain SOPs to improve consistency, reduce onboarding time, and make processes easier to follow
• Liaise cross-functionally with Production and other teams to align on handoffs, timelines, and daily procedures
• Support operations for our Amazon & eBay marketplace stores, ensuring listings and order processing stay accurate and on time
• Proactively flag risks, inconsistencies, and edge cases—helping prevent issues before they impact customers.
Job Requirements
- 3+ years of operations experience (e-commerce preferred)
- Bachelor’s Degree required
- Strong Shopify experience, especially product/catalog workflows
- Advanced comfort with spreadsheets (Excel/Google Sheets), including bulk edits and CSV management
- Excellent written and verbal communication (especially in remote/async environments)
- High attention to detail and a consistent quality bar
- Ability to manage deadlines, prioritize daily tasks, and stay organized in a fast-moving environment
- Preferred Qualifications:
- Strong Shopify + spreadsheet capability (catalog management + bulk updates)
- Experience working in a remote team with documentation and async updates as defaults
- Familiarity with fulfillment-heavy environments (print/on-demand, production, 3PL workflows)
Benefits
- Retirement: 401(k) matching
- Time Off: Unlimited PTO
- Insurance: Medical, Dental, Vision and Life Insurance
- Paid holidays
- Attractive bonus plans
- Remote or hybrid work environment
- Ability to directly impact the success of the company
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