Campus Ink

College Students, College Athletes & College Brands. Recent investment from Mark Cuban Companies.

Senior Associate, E-commerce Operations

EcommerceEcommerceFull TimeRemoteTeam 11-50Since 1947H1B No SponsorCompany SiteLinkedIn

Location

Illinois

Posted

58 days ago

Salary

$60K - $75K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Execute day-to-day operations for product setup, QA, and store maintenance across Shopify stores • Maintain strong quality control by following and improving checklists, “definition of done,” and QA standards • Support Shopify product workflows including product creation, tagging, collections, variants, SKU conventions, and storefront updates • Handle bulk product data updates using spreadsheets/CSV workflows (Excel/Google Sheets) with a high data-integrity mindset • Support new store launches by helping proof builds, QA navigation/merchandising, identify issues, and coordinate fixes • Coordinate with Printful / 3PL partners on inventory reporting and resolving order/product issues • Document and maintain SOPs to improve consistency, reduce onboarding time, and make processes easier to follow • Liaise cross-functionally with Production and other teams to align on handoffs, timelines, and daily procedures • Support operations for our Amazon & eBay marketplace stores, ensuring listings and order processing stay accurate and on time • Proactively flag risks, inconsistencies, and edge cases—helping prevent issues before they impact customers.

Job Requirements

  • 3+ years of operations experience (e-commerce preferred)
  • Bachelor’s Degree required
  • Strong Shopify experience, especially product/catalog workflows
  • Advanced comfort with spreadsheets (Excel/Google Sheets), including bulk edits and CSV management
  • Excellent written and verbal communication (especially in remote/async environments)
  • High attention to detail and a consistent quality bar
  • Ability to manage deadlines, prioritize daily tasks, and stay organized in a fast-moving environment
  • Preferred Qualifications:
  • Strong Shopify + spreadsheet capability (catalog management + bulk updates)
  • Experience working in a remote team with documentation and async updates as defaults
  • Familiarity with fulfillment-heavy environments (print/on-demand, production, 3PL workflows)

Benefits

  • Retirement: 401(k) matching
  • Time Off: Unlimited PTO
  • Insurance: Medical, Dental, Vision and Life Insurance
  • Paid holidays
  • Attractive bonus plans
  • Remote or hybrid work environment
  • Ability to directly impact the success of the company

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