TaskUs
Digital Customer Experience. Trust & Safety. AI Services.
Senior Learning Experience Consultant
Location
United States
Posted
30 days ago
Salary
Not specified
Bachelor Degree5 yrs expEnglish
Job Description
• Provide thought leadership in the application of instructional design strategies and methodologies
• Collaborate effectively across functional teams to identify learning needs
• Keep track and report results of learning initiatives up to 90 days after implementation
• Conduct robust learning needs analysis
• Gather data for analyses by working together with project members and other connected departments
• Identify training objectives and performance targets
• Define and design the most effective strategy for the learning needs
• Create, track, and maintain project plans
• Manage projects by working closely with SMEs and project team members
• Provide instructional design services to key functions
• Develop learning content and evaluate learning effectiveness
Job Requirements
- Bachelor’s degree in Instructional Design or closely related course, or equivalent experience
- A master's degree in Instructional Design, Distance Education or Educational Technology is a plus
- 5 or more years designing learner-centered training programs and developing related training materials
- 5 or more years conducting learning needs analyses to identify situations addressable by training solutions
- Working knowledge of adult learning, instructional design, and evaluation principles and practices
- Drafting measurable training goals and learning objectives (in all three learning domains)
- Developing appropriate learning assessment strategies and instruments
- Experience as an L&D program manager is a plus
- Technology literate; can easily work with new software (e.g., media development tools, office suite, and other web applications)
- Understanding of functionalities of courseware authoring tools (e.g., Adobe Captivate, Articulate Storyline)
- Experience with E-Learning design principles, practices, and platforms (LMS)
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
- Wellness
- HR services
- Diversity programs
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