• Plans, designs/builds, tests, implements, and supports the needs of Epic EMR software. • Analyzes and determines system requirements and specifications. • Performs and documents workflow analysis while evaluating user experience. • Supports and maintains environments or applications using domain knowledge. • Creates and maintains documentation and training materials regarding the implementation of applications. • Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. • Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. • Provides guidance and support to end-users to enhance the use of Epic and offers solutions to resolve end-user system issues. • Design, develop, and implement operational solutions for Clinical Documentation Improvement (CDI), Release of Information (ROI), Diagnosis Related Groups (DRGs) and communications/faxing solutions. • Contributes to and manages small to medium projects independently. • Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues. • Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. • Identifies solutions and completes documentation.