• Serve as a primary point of contact for a wide range of client requests, including explaining complex liquidation data and addressing operational challenges to meet client needs. • Collaborate with multiple internal departments—such as transportation, planning, warehouse operations, finance, and sales—to implement new business programs and coordinate key aspects of client accounts. • Partner with Client Solutions Account Managers to develop presentations for recurring meetings and Quarterly Business Reviews using Microsoft PowerPoint, supported by analysis in Microsoft Excel. The team presents account performance to clients and identifies improvement opportunities for both the company and its clients. • Analyze historical and current data to define key trends and work with Client Solutions management to apply insights for the benefit of both the client and the organization, utilizing tools such as Power BI for real-time data visualization. • Identify and pursue business growth opportunities within existing client accounts. • Utilize LS custom-built systems to extract inventory and sales data, generating complex and accurate reports used by company leadership and clients to highlight successes and areas for improvement. • Conduct financial reconciliations according to client contractual terms and collaborate with the finance department to facilitate client settlements. • Act as an intermediary between sellers and buyers on the platform to ensure a positive user experience for all parties involved. • Create and update Standard Operating Procedures (SOPs) for both internal and external teams, providing clear guidance on the dispositioning of various inventory segments.