• Serve as the primary point of contact for clients, providing strategic guidance and ensuring program success • Coordinate and manage the client analysis schedule to ensure timely reviews • Create and deliver presentations using data from CSI’s internal warehouse and other sources • Collaborate with internal teams to optimize implementation and project management processes • Analyze data using statistical methods and translate findings into clear, actionable insights • Participate in decisions related to data collection, study design, and methodology • Test business applications to ensure system requirements are met • Share knowledge and best practices with internal teams to enhance overall performance