Back to jobsApply
Tixr

Beyond ticketing.

Client Services Operations Manager

Client Services RepresentativeClient ServicesFull TimeRemoteTeam 51-200Since 2013H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

56 days ago

Salary

$80K - $100K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Stand up CS tooling, AI & automation, and workflows (HubSpot, Intercom, Notion, etc.). • Own tiering & SLA frameworks (design, recertification, reporting). • Build capacity & coverage models to inform hiring and resource allocation. • Develop scalable systems and templates for post-event reporting, case studies, and go-to-market enablement. • Drive data quality and documentation discipline across CS systems. • Act as the connective tissue between CS, Product, Sales, and Finance.

Job Requirements

  • 3–6+ years in Client Service Ops, RevOps, BizOps, SalesOps or related operational roles ideally within SaaS or technology-enabled services organizations.
  • Deep passion for client experience and service excellence.
  • Strong systems thinker with hands-on ownership in HubSpot (or similar CRM), customer engagement tools (e.g. Intercom), and workflow automation platforms.
  • Proven ability to translate ambiguous problems into structured processes, playbooks, and measurable outcomes.
  • Data-fluent: Advanced Google Sheets/Excel, with exposure to BI platforms (exposure to Amazon Quicksight would be strongly preferred).
  • Comfortable working with executives and cross-functional leaders; can craft executive-ready presentations and narratives that influence strategy.
  • Builder’s mindset: you can balance tactical quick wins with long-term scalable design.

Benefits

  • Paid Health Benefits ($0 Premiums)
  • Dental, Vision, Life plans
  • Open Vacation
  • 401k (50% match up to 3%)
  • Paid Equipment
  • Education Stipend
  • Paid Holidays & Birthdays Off
  • Parental Leave
  • Team Offsites / Events
  • Ticket hookups!

Related Job Pages

Remote Full-time Jobs (US)More US Remote Jobs

More Client Services Representative Jobs

Vice President, Client Services

The Bainbridge Companies

Creating Exceptional Living Environments

Client Services Representative57 days ago
Full TimeRemoteTeam 501-1,000Since 1997H1B No Sponsor
Company SiteLinkedIn

Vice President of Client Services driving client engagement

View details: Vice President, Client Services
Florida
Apply

Director, Client Services

NextGen Healthcare

NextGen Healthcare, Inc. is a leading provider of innovative healthcare technology and data solutions.

Client Services Representative57 days ago
Full TimeRemoteTeam 1,001-5,000Since 1998H1B Sponsor
Company SiteLinkedIn

Director of Client Services leading healthcare client engagement strategies

View details: Director, Client Services
United States
Apply

Client Service Associate

Windward Recruiting

Moving you forward

Client Services Representative58 days ago
Full TimeRemoteTeam 1-10Since 2017H1B No Sponsor
Company SiteLinkedIn

Client Service Associate assisting in comprehensive financial plans for clients

View details: Client Service Associate
Minnesota
$60K - $75K / year
Apply

MEP/PEP Client Service Manager

Ascensus

Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about the validity of a job posting, we strongly encourage you to apply directly through our website.

Client Services Representative61 days ago
Full TimeRemoteTeam 5,001-10,000Since 2000H1B Sponsor
Company SiteLinkedIn

MEP/PEP Client Service Manager nurturing retirement plans relationships

View details: MEP/PEP Client Service Manager
Illinois + 3 moreAll locations: Illinois, New Jersey, North Carolina, Pennsylvania
$60K - $80K / year
Apply