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Student Success Manager – Nursing

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 1,001-5,000Since 1938H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

57 days ago

Salary

$31.2K - $78.6K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Engage in recruiting efforts to attract and enroll qualified undergraduate and graduate students • Advise and guide students regarding career and program interests, ensuring alignment with their academic and professional goals • Manage all aspects of onboarding for enrolled students, providing financial guidance related to funding their education from enrollment through graduation • Offer personalized advice and support, nurturing relationships, aligning degree outcomes with career goals • Collaborate with academic and admissions departments along with faculty to ensure program alignment and student success

Job Requirements

  • Bachelor Degree with a focus in Business, Education, Psychology, or Communications
  • A minimum of 3 years of relevant experience counseling/advising, stellar customer service and/or sales concierge service, management of a large customer base
  • Strong proficiency in utilizing technology for student management and engagement
  • Technology: Knowledge and skills considered essential in using technology to assist individuals with understanding the online learning platform as well as career planning
  • Familiarity with student information systems and CRM tools

Benefits

  • Remote work provides a flexible work/life balance
  • Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
  • Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
  • Comprehensive health benefits new hire eligibility starts on day 1 of employment
  • Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

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