Marigold

Marigold is a fast-growing marketing technology company helping growing businesses build stronger customer relationships through its three core platforms: Emma, Campaign Monitor, and Vuture. We deliver powerful tools for email, SMS, and marketing automation that elevate engagement and drive real results. Marigold is headquartered in Nashville, Tennessee with offices in Sydney and London.

Customer Success Manager – Intern

Customer Success ManagerCustomer SuccessInternshipRemoteTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

29 days ago

Salary

$20 / hour

Bachelor DegreeEnglish

Job Description

• Support Customer Success Managers with day-to-day account activities, including preparation for customer meetings and follow-ups • Assist with monitoring customer health, product usage, and engagement metrics • Help gather and organize customer insights, feedback, and documentation • Support renewal and adoption initiatives through research, reporting, and coordination • Collaborate with cross-functional teams such as Support, Product, and Marketing on customer-related initiatives • Assist with maintaining accurate customer information in internal systems • Contribute to special projects focused on improving customer experience and operational efficiency

Job Requirements

  • Currently pursuing or recently completed a degree in Business, Marketing, Communications, Information Systems, or a related field
  • Strong written and verbal communication skills
  • Organized, detail-oriented, and reliable
  • Comfortable working with data, spreadsheets, and internal tools
  • Interest in customer success, account management, or SaaS technology
  • Ability to learn quickly and work collaboratively in a fast-paced environment

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