The Industry Cloud for Life Sciences
Sustaining Engineer
Location
California
Posted
54 days ago
Salary
$85K - $160K / year
Job Description
Job Requirements
- 3+ years of experience in software support or sustaining role for Enterprise products
- Experience with backend development with Java
- Experience with troubleshooting and debugging web and mobile apps built with Java, HTML/CSS, , C#, Swift and Objective-C
- Hands-on experience with SQL querying and working with data
- Exceptional analytical and problem-solving skills
- Ability to effectively prioritize and execute tasks in an environment with high visibility and high expectations
- Excellent customer service attitude, communication skills (written and verbal), and interpersonal skills to reduce customer concerns in urgent or critical situations
- Ability to technically collaborate with product engineers while troubleshooting customer escalations
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
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