Owner.com

All-in-one digital presence for restaurants. Powering websites, online ordering, marketing, recruiting and more.

Senior Customer Strategy Analyst

AnalystAnalystFull TimeRemoteTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

55 days ago

Salary

$140K - $180K / year

Bachelor Degree4 yrs expEnglishPythonSQL

Job Description

• uncovering high-impact opportunities to help our customers succeed • collaborating across the business to execute on them • building the data products and tools that power retention improvements • supporting strategic decision-making for the Customer Success function

Job Requirements

  • 4+ years in analytics, strategy, or ops - whether that's management consulting, startup analytics, or a hybrid path that's hard to label
  • Excellent numerical skills, with additional technical background or education strongly preferred. SQL/Python skills a plus!
  • You've built things - dashboards, tools, processes - not just delivered decks
  • You dig into root causes until you actually understand the problem, not just the symptoms
  • Comfortable with ambiguity; you don't need a playbook to figure out what to work on next
  • Experience with SaaS, marketplaces, or high-growth startups preferred
  • Restaurant industry experience is a plus!

Benefits

  • comprehensive health coverage
  • remote-first workplace
  • unlimited PTO
  • extra fun perks!

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