• Assist in identifying and researching potential strategic partners that align with SmartCommerce's growth objectives. • Support the education, onboarding and integration of new media partners coordinating with internal teams (Product, Engineering, Sales, Marketing) to ensure a positive experience with our technology. • Support the onboarding and integration process for new partners, coordinating with internal teams (Product, Engineering, Sales, Marketing) to ensure smooth transitions. • Serve as a key operational contact for assigned strategic partners, managing ongoing communications, addressing inquiries, and facilitating resolutions to operational challenges. • Drives retention and growth among strategic media partners by understanding their business needs and helping them succeed. • Provide media partner-facing materials, including presentations, training guides and best practice documentation as developed by Marketing. • Develop and maintain partner-facing materials, including presentations, training guides, and best practice documentation. • Track and report on key partnership metrics and performance against agreed-upon KPIs, providing regular updates to the Director, Partnerships. • Coordinate and support joint marketing and sales initiatives with partners, ensuring alignment and effective execution. • Facilitate regular check-ins and review meetings with partners to discuss performance, identify opportunities, and address concerns. • Assist in the negotiation and renewal of partnership agreements, ensuring terms are favorable and relationships are strengthened. • Gather feedback from partners and communicate insights internally to inform product enhancements and strategic planning. • Stay informed about industry trends, competitive landscape, and emerging technologies relevant to SmartCommerce's ecosystem and potential partners. • Maintain accurate and up-to-date records of partner interactions and activities within the CRM system