• Work directly with clients to understand their specific problems and needs and translate customer needs into product features, prototypes, and integrations. • Actively build, configure, and deploy solutions, which can include writing code and optimizing models that address customers’ needs. • Act as a liaison between the customer's point of contact and the company's core engineering team. • Serve as a trusted point of contact for customers, and Lead the incubation of new products, from ideation to deployment. • Collaborate with cross-functional teams to design and implement solutions for real-world problems. • Manage the scope of work and sequence of delivery, balancing the needs between scope, speed, and quality. • Provide insight into building and adjusting the technical roadmap and architectural decisions as we grow.