• Create and update schematic and geographic drawings for mission-critical utility systems • Ensure visual outputs are clean, accurate, and aligned with customer requirements • Translate technical requirements into clear, effective visualizations • Write, review, and edit technical documentation and supporting graphics • Provide design feedback to product and engineering teams to improve visualization usability, consistency, and operator experience • Contribute input on layout, visual hierarchy, and interaction patterns to support effective decision-making in operational environments • Track labor activity and support internal reporting • Communicate directly with customers in a professional, clear manner