• Lead and manage location leaders, regional managers, and other senior staff across multiple properties within the assigned region. • Provide mentorship, guidance, and support to regional leadership teams, fostering a culture of excellence in service, quality, and performance. • Act as a liaison between senior corporate leadership and property-level operations to ensure alignment with company vision, goals, and objectives. • Develop and implement short-term and long-term strategies to drive revenue growth, guest satisfaction, and operational efficiency. • Identify market trends and competitive threats within the region to ensure properties maintain a competitive edge. • Lead efforts in enhancing brand presence and reputation within the region by ensuring consistent service delivery and customer satisfaction. • Manage regional budget and financial performance for all properties, ensuring adherence to revenue and expense targets. • Review and analyze financial statements, operating costs, and other key performance indicators (KPIs) to maximize profitability. • Collaborate with the General Managers, Vice President of Operations and Finance department to prepare forecasts, budgets, and capital expenditure plans. • Oversee operations of all properties within the region, ensuring efficient and effective implementation of policies and procedures. • Conduct regular property visits to monitor operational performance, quality assurance, and guest satisfaction. • Ensure compliance with all regulatory, safety, and environmental standards. • Champion initiatives to improve guest experience and maintain high levels of guest satisfaction across the region. • Ensure consistency in service standards and quality across all properties, regularly reviewing feedback and addressing any concerns. • Drive employee engagement initiatives to build a motivated and high-performing team. • Foster a culture of continuous improvement through training programs and leadership development. • Ensure all properties within the region adhere to brand standards and uphold the company’s mission and values.