• Serve as the primary point of contact for external partners in value-based care arrangements. • Design and manage escalation and collaboration processes between Operators and external partners. • Build and maintain strong, collaborative relationships with key stakeholders, including health system leaders, payers, and provider groups. • Understand strategic partner needs and priorities, identifying opportunities for innovation and collaboration. • Direct oversight of the Director of Clinical Services and VBC Market Manger on program operations and ongoing client relationships. • Responsible for development, execution and performance oversight of all value-based care initiatives. • Coordinate and facilitate Joint Operating Committee (JOC) meetings to ensure alignment on goals, performance, and issue resolution. • Own and execute creation and review of JOC meeting materials in collaboration with Medical Economics, Data & Analytics, Operations, and Leadership teams. • Responsible for contract performance, identifying risks and opportunities for improvement in collaboration with internal teams. • Collaborate with Data & Analytics around contract reporting; collaborate with Operations around metric outlier management. • Responsible for clinical team KPIs and success metrics. • Develop scalable processes and ensure regulatory requirements including payor contractual metrics are met. • Work closely with internal analytics, medical economics, clinical operations, and finance teams to track outcomes, support decision-making, and drive partner satisfaction. • Prepare and present performance updates, recommendations, and action plans to both internal leadership and external partners. • Ensure timely and transparent communication of risks, challenges, and achievements.