• Serve as a strategic partner to assigned plans' account and pharmacy leadership, as well as consultants and brokers, leveraging deep industry expertise to influence client direction and long-term planning • Lead the development and execution of comprehensive master account strategies that drive high-impact client outcomes; ensure alignment between Prime’s enterprise objectives and the client’s strategic roadmap, with a focus on measurable results and contract performance • Champion client priorities across Prime by fostering strong internal partnerships and driving cross-functional collaboration to deliver innovative, scalable solutions • Facilitate high-stakes client engagements, including executive-level meetings and strategic planning sessions; ensure thorough preparation, documentation, and follow-through to reinforce trust and accountability • Guide strategic consultation efforts with account teams to optimize pharmacy spend and maximize client value through renewals and expanded product adoption • Educate clients on emerging industry trends, product innovations, and competitive dynamics; support strategic sales initiatives and represent Prime in external-facing events and audits • Oversee complex Request For Proposal (RFP) and contract renewal processes, applying advanced knowledge of contract structures to streamline negotiations and mitigate risk • Ensure Salesforce CRM is leveraged as a strategic tool for account management by maintaining comprehensive records of client interactions, decisions, and deployed solutions • Lead or contribute to enterprise initiatives, departmental projects and goals, and mentor junior team members, sharing expertise and best practices to elevate team performance