Powering the world’s payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI.  You’ll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success.  ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Senior Market Intelligence Research Analyst(remote), you will join a diverse, passionate team, dedicated to powering the world’s payments ecosystem!

Job purpose:

ACI Worldwide is seeking a strategic, analytically rigorous Senior Market Intelligence Research Analyst to build and scale a high-impact market intelligence global center-of-excellence.

This role leads market research initiatives as well as extracts market trends and competitive information to help identify, size and inform opportunities for growth, product strategy, positioning, go-to-market plans and sales engagement. The ideal candidate combines payments domain experience, proven qualitative and quantitative research expertise with statistical fluency, data modelling and visualization that synthesizes intelligence into actionable recommendations.

This is a strategic intelligence role embedded within marketing that has direct visibility to senior leadership.

A typical day at ACI for a Senior Market Intelligence Research Analyst is:

• Responsible for identifying, monitoring and interpreting market trends and the competitive landscape leveraging external data sources, analyst relations content, internal enterprise wide -data platforms and ad hoc external data sources 

• Produce and deliver executive-level insights and intelligence briefs on market trends, competitors, product launches, regulatory developments, partnership activity and M&A

• Manage and support key research initiatives internally and with external partners inclusive of customer surveys, strategic market opportunities, product specific initiatives and trigger events

• Support the Director of Analyst Relations and Market Intelligence with data-backed positioning, competitive benchmarking, and proof points

• Build relationships and partner across key stakeholders to sharpen differentiation and strengthen go-to-market strategies

• Support and deliver on ad hoc research requests from internal stakeholders 

• Create and maintain recurring executive dashboards to senior leadership with clear, actionable recommendations

• Provide scenario modelling and statistical analysis to support investment and product prioritization decisions

• Manage a portfolio of external partners

• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience needed to succeed in this role: 

• Bachelor’s degree in Marketing, Business, Finance, Economics, Statistics, or a related field.
• 7-10 years of experience in B2B and B2C research, market intelligence, competitive strategy and modelling, 
• Demonstrated expertise in the payments ecosystems
• Strong data mining, statistical and analytical skills with experience interpreting and combining large and diverse data sets
• Proven ability to build structured intelligence frameworks and processes from the ground up
• Executive-level communication and presentation skills with the ability to synthesis complex data into clear strategic narratives

Core Competencies:

• Strategic synthesis and pattern recognition
• Commercial acumen and revenue-oriented thinking
• Data-driven storytelling for executive audiences
• Executive presence and stakeholder management
• Competitive foresight and market anticipation
• Cross-functional influence and collaboration

Preferred Qualifications

• Experience in financial services, banking technology, or payment processing company.
• Proficiency in data visualization tools (Tableau, Power BI) and advanced Excel; SQL knowledge a plus.

Core Capabilities:

We seek colleagues who embody our core capabilities — these shape our culture and enable us to make a meaningful impact together:

• Ensure Accountability: holding self and others accountable to meet commitments.

• Drives Results: consistently achieving results, even under tough circumstances.

• Customer Focus: building strong customer relationships and delivering customer-centric solutions.

• Cultivate Innovation: creating new and better ways for the organization to be successful.

• Collaborates: building partnerships and working collaboratively with others.

• Courage: stepping up to address difficult issues, saying what needs to be said.

Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at www.aciworldwide.com or careers.aciworldwide.com, Requisition #18873

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.

Important Notice About Recruitment Scams
Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment.

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