• Partner closely with the Client Account Management Team to gather key details from clients, including headcount, delivery preferences, dietary needs, budget, and other program details, and then become the go-to point of contact for day-to-day ordering needs. • Liaise directly with clients as needed to clarify requirements, address questions, and ensure a seamless ordering experience. • Partner with Restaurant Account Managers to confirm menu accuracy, availability, and fulfillment logistics and reach out to restaurant partners directly when needed. • Liaise directly with restaurant partners as needed for urgent updates or time-sensitive coordination. • Curate menus based on client needs using internal tools and historical ordering data. • Apply strong food judgment when selecting items—understanding what travels well, what scales for groups, and what typically performs best across cuisines. • Audit menus for completeness, including but not limited to item descriptions, portion sizes, dietary tags, and allergen information. • Build and deliver final menu cards for client review and meal presentation. • Coordinate order logistics from approval through delivery, ensuring timely drop-offs and smooth execution. • Liaise with the Restaurant Operations, Logistics, and Client Operations Associates on-site to troubleshoot live order issues or partner concerns. • Help support and improve the internal product tool used for Managed Ordering workflows.