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Role Description

As a Senior Analytics Lead, you will drive value creation analytics across the Firsthand organization. This role sits at the center of strategy, product, and operations—translating complex healthcare data into clear, defensible insights that shape high-impact decisions. You will partner cross-functionally to ensure data is trusted, actionable, and decision-ready, operating as both a thought partner and execution leader. This is an opportunity to elevate analytics from reporting to a true decision engine that accelerates clarity and performance across the business.

Job Specifics

As Senior Analytics Lead you will:

• Own analytical framing and execution for high-stakes business questions related to value creation, strategy, and operational performance.
• Define and maintain trusted KPIs and Snowflake data marts using DBT to ensure reliable, decision-ready data foundations.
• Design and maintain executive dashboards in QuickSight that answer meaningful business questions and reduce metric ambiguity.
• Apply a hypothesis-first approach to analysis, identifying likely drivers, testing competing explanations, and making clear recommendations even with imperfect data.
• Translate complex healthcare data into concise memos, slides, and narratives tailored to decision-makers.
• Partner cross-functionally with Data Engineering, Finance, Operations, and Customer Success to ensure alignment on metrics, sources of truth, and performance insights.

Qualifications

• Advanced SQL proficiency including CTEs, window functions, complex joins, and aggregations in Snowflake.
• Strong experience with BI tools such as QuickSight, Tableau, or Looker.
• A deep understanding of healthcare data including claims, eligibility, attribution, and payer reporting constructs.
• Proven ability to frame ambiguous business questions, develop hypotheses, and deliver clear, actionable recommendations.
• Strong written and verbal communication skills with the ability to influence stakeholders and operate effectively in ambiguity.

Requirements

• 4+ years of experience in data analytics, healthcare analytics, or value-based care environments.
• Experience owning analytics that directly informed strategic, product, or operational decisions.
• Solid understanding of data modeling principles including grain and dimensional schemas.
• Experience working with imperfect or incomplete data while clearly documenting assumptions and tradeoffs.
• Experience with EDI formats, Medicaid populations, risk adjustment methodologies.
• Bonus experience with Python or R for ad hoc analysis.

Benefits

• Base salary range: $120,000 - $130,000 USD.
• Compensation package includes base, equity (or a special incentive program for clinical roles), and performance bonus potential.
• Benefits include physical and mental health, dental, vision, 401(k) with a match.
• 16 weeks parental leave for either parent.
• 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond).
• A supportive and inclusive culture.