Senior Client Services Representative

Client Services RepresentativeClient ServicesFull TimeRemoteTeam 5,001-10,000Since 1893H1B No SponsorCompany SiteLinkedIn

Location

Missouri + 1 moreAll locations: Missouri, Texas

Posted

51 days ago

Salary

Not specified

High School5 yrs expEnglish

Job Description

• Provides Nationwide title, closing, settlement and appraisal solutions for mortgage lenders • Responsible for the assessment and valuation of properties based on USPAP guidelines, federal and state appraisal laws • Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service • Responsible for managing employees directly engaged in client management • Implements and supports strategies and initiatives focused on building and maintaining client relationships • Develops departmental policies, procedures and strategies focused on providing high quality customer service • Understands how own team integrates with related teams to accomplish objectives • Impacts the quality, timeliness and effectiveness of the team through own work • Recognizes and solves atypical problems that occur infrequently • Evaluates and selects solutions from existing precedents or procedures • Communicates and explains complex information, including interdependencies within the team and others • Works under limited supervision and may use discretion to modify work practices and processes

Job Requirements

  • High school diploma required; Bachelor’s preferred
  • Typically requires 5+ years of related work experience

Benefits

  • a variety of health and wellness insurance options and programs
  • paid time off
  • 401(k) with company match
  • employee stock purchase program
  • employee discounts

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