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Role Description

We are hiring a Senior Engineering Manager to lead the Payments platform team, responsible for the systems that charge customers, collect funds, and handle refunds. This team owns the end-to-end payment lifecycle: authorization, charge, refund, reconciliation, and financial integrity across multiple payment rails and processors.

You will lead a team of backend engineers responsible for building a highly reliable, compliant, and cost-efficient payments platform that supports rapid product expansion while safeguarding customer funds. This role requires hands-on leadership; you will drive architecture, execution, operational excellence, and team growth while partnering closely with Product, Risk, Finance, Compliance, and external financial partners.

What You’ll Do

• Technical Leadership
  • Define and execute the long-term architecture of Flex’s multi-rail payments platform (Card, ACH, RTP, OCT, FedNow, etc).
  • Ensure financial correctness across ledgering, settlement, reconciliation, and refunds.
  • Drive reliability and resilience for mission-critical money movement systems.
  • Guide design reviews and make high-impact technical decisions.
• Execution & Delivery
  • Lead cross-team initiatives spanning product, risk, and finance workflows.
  • Own delivery of large, ambiguous projects from concept to production.
  • Improve system scalability, observability, and incident response practices.
  • Reduce payment processing costs through routing strategy and platform optimization.
• People Leadership
  • Manage, mentor, and grow a team of backend engineers.
  • Establish strong ownership culture and operational excellence.
  • Hire and develop senior engineers and future technical leaders.
  • Elevate engineering quality, testing discipline, and design rigor.
• Operational Ownership
  • Ensure high availability and financial accuracy SLAs.
  • Lead incident response for payment-related issues.
  • Build guardrails to prevent financial and compliance risk.
  • Partner with Risk & Compliance teams on regulated workflows.

Qualifications

• 8+ years of backend engineering experience and 3+ years managing engineers.
• Experience building or operating payments, fintech, banking systems.
• Strong understanding of distributed systems reliability and data integrity.
• Experience owning production services with strict uptime and correctness requirements.
• Track record delivering large cross-functional initiatives.

Preferred

• Experience with payment rails (ACH, card networks, RTP, wires, payouts).
• Experience integrating payment processors (Stripe, Checkout, Adyen, bank APIs, etc.).
• Experience in regulated environments (KYC, NACHA, chargebacks, reconciliation).
• Familiarity with financial ledger or accounting correctness principles.
• Background scaling high-growth consumer or fintech platforms.

Benefits

• Competitive medical, dental, and vision available from Day 1.
• Company equity.
• 401(k) plan with company match (our company match kicks off at the beginning of 2026).
• Unlimited paid time off + 13 company paid holidays.
• Parental leave.
• Flex Cares Program.
• Free Flex subscription.